This educated professional identifies and resolves technical issues in an enterprise setting. For individuals with an interest in technology and computers, there are a number of other careers they may be interested in pursuing. IT Support experience in resolving software and hardware problems Support Technician required to join a fast paced, expanding company whose specialties include Software Solutions, Research and Development and Web Development. For those who are new to IT, we have the ideal course package for you, Become an IT Support Technician. Become an IT Support Technician 13 courses 30 hours of content Start my 1-month free trial Learn the core concepts of PC maintenance to prepare for a job as an IT technician. If you provide telephone support, you must be able to understand end users' descriptions of their computer problems in order to correctly troubleshoot them. An information technology technician is a computer support person who can work for various companies. Beginning your career in IT as a support technician is a great stepping stone to move into other areas of IT, such as programming, technical sales, systems administration or IT training. IT Support Technician. Those in the 90th percentile make $82,160, and those in the 10th percentile make $29,440. Full Sail University responds quickly to information requests through this website. IT Support Technician jobs. Viruses, loss of data, non-working software programs, troublesome hardware setup and faulty Internet connections are potential issues you might encounter in an IT support technician job. Support is also known as technical support where businesses offer help to their customers in the form of computer services or IT services. The Google IT Support Professional Certificate Cost will be $49/month and the course usually goes on for about eight to 12 months for the certification. The national average salary for a IT Support Technician is £23,000 in United Kingdom. Responsible for trouble shooting and resolving all IT issues (hardware or software related). What Does an IT Support Technician Do? Displayed here are job ads that match your query. As an IT support technician, you must have excellent communication and problem-solving skills. According to BLS salary data, computer user support specialists earned a median annual wage of $50,980 in 2018. IT Support experience in resolving software and hardware problems - Support Technician required to join a fast paced, expanding company whose specialties include Software Solutions, Research and Development and Web Development. However, you may be expected to work extra hours in order to finish a job. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. You can earn an average of £23,880.32 a year. From programming and database creation to providing general technical or help desk support, there are roles for people with a variety of areas of interest, and many levels of expertise. Learn.org. Full Time job Which Schools Offer a Medical Office Assistant Course Online? Sort by: relevance - date. However, you may be expected to work extra hours in order to finish a job. Filter by location to see IT Support Technician salaries in your area. As an IT Support Technician you will typically be office-based, working Monday to Friday on average 35-40 hours per week. Where in Ohio Can I Receive a Degree in Computer Technology? National Occupational Classification (NOC) 2011 - Technicians in this group provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software. Colorado Christian University responds quickly to information requests through this website. Tech support staff may also install and configure new hardware and software, undertake regular upgrades, and help other employees set up accounts, reset passwords, and respond to other computer system-related questions. We have helped thousands of students accomplish their training goals. Technicians must be extremely knowledgeable about the equipment they are providing support for so as to best assist the customer. ITonlinelearning Limited acts as a credit broker and only offers credit products from Omni Capital Retail Finance. The table below provides some details about this career: As an information technology support technician, you'll assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. Page 1 of 3,358 jobs. The national average salary for a IT Support Technician is $47,922 in Canada. Save. The role of an IT Support Technician is highly diverse. Getting in touch with clients to obtain more details on computer faults 2. Sort by: relevance - date. As an IT Support Technician you will be responsible for the following daily tasks; To begin your career as an IT Support Technician you will start in an entry-level role such as Junior IT Support Technician. As well as, installing and configuring computer systems, diagnosing hardware and software faults, and solving problems. 14,949 IT Support Technician jobs available on Indeed.com. As of November 2019, entry-level technical support specialists with up to five years of experience reported a median salary of $15.09 per hour, while professionals with 5-10 years of experience earned a median of $19.07 per hour. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail and in person. While some employers prefer a degree or IT-related qualification, it is not always required to work in this role. Herzing University responds quickly to information requests through this website. * Troubleshoot and resolve IT issues * Technical IT qualification (A+, … With 10 to 15 years’ experience you can advance into a Technical Support Manager. Answered questions and resolved computer problems for clients in person, via telephone or from remote location. To some extent, your exact working environment may dictate your job title and duties. Our experienced Course and Career Advisors ensure our clients are happy by delivering tailored advice and excellent customer service. Courses such as the CompTIA IT Fundamentals, CompTIA A+ and Microsoft courses will provide you with the desired knowledge and skillset to become a successful IT Support Technician. An IT support technician who holds a bachelor's degree in computer sciences, information systems or a similar field is the most likely to find advancement opportunities. 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