Sandals Antigua Great Dive My wife and I travel to Sandals every year for our vacation. Exactly it is unethical. In St Lucia, the butlers left nice love notes, towel animals, and flower petals. They really don't care and have no pride!! Sandals Grande Antigua Resort & Spa, St. John's: See 8,774 traveller reviews, 11,424 photos, and cheap rates for Sandals Grande Antigua Resort & Spa, ranked #5 of 16 hotels in St. John's and rated 4.5 of 5 at Tripadvisor. Sandals Grande Antigua Resort & Spa, St. John's: See 8,747 traveller reviews, 11,370 photos, and cheap rates for Sandals Grande Antigua Resort & Spa, ranked #5 … First stop: Sandals Grande Antigua.. Hope you all enjoy this honest review! Upon our arrival, we had expected a private car. Our butler told us it was not an issue and he would take care of it for us but then Management tried to say they never did dinner "on the point" yet the advertisement is clearly of a couple having dinner on the point and we had been told by various other members of staff that THEY DID OFFER DINNERS ON THE POINT. Sandals Grande Antigua Resort & Spa is a beautifully well-maintained all-inclusive luxury hotel in Antigua. When we finally made it to Eleanor's at 9PM, my husband was told to go back to the room and change his clothes because he had khaki shorts on instead of pants. The once majestic four posted bed had lost its glory as two of its posts were snapped off. After presenting you negative Covid test they again take your temp with a hand held unit and it is recorded. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. After this money for nothing, I’ll never consider Sandals or Beaches for another vacation. We arrived on March 5 with a departure March 12 2018. We would definitely recommend Sandals and Antigua. We were supposed to feel safe. It better have hot water. I am absolutely appalled that this trip went this way. Shame on you Sandals, you should spend less on advertising and more on upkeep and customer service skills. Our trip began in the Mediterranean lobby. The staff does a great job with keeping things clean during covid. Unsubscribe at any time. We had just began our lives together and then it was shattered by the storm. We decided to stay on the Mediterranean side because it was newer and I prefer crisp fresh hotel rooms. This company is not yet accredited. Claim your listing for free to respond to reviews, update your profile and much more. There are more places to choose from in the St. John's area. The restaurant staff was miserable and unfriendly. So we decided what better way to treat ourselves after such a difficult year but at another Sandals and this time, a full week this time in a rondoval. It’s been over 30 days since I filed my claim and after several phone attempts to find the status of my claim, I finally reached someone who said they would expedite my claim and “make a decision”. Le Sandals Grande Antigua Resort & Spa est situé sur 27 acres étendues surplombant la baie Dickenson, dans le coin nord-ouest de l'île. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Look at 8 photos of the property. SANDALS GRANDE ANTIGUA REVIEW When Sandals Resorts invited us to stay in one of their Mediterranean Villas in Antigua last year, we expected an epic experience. I could cry with frustration. Sandals Grande Antigua has been voted as the World’s Most Romantic Resort, year after year. Thanks to the servers Kaima, Tonia, Natasha for taking good care us. 25 days til our trip American Airlines changes and deletes connecting flights and changes time to fly in at 11 pm, this makes our wedding null and void due to time constraints on the island to be legally married. Book Sandals Grande Antigua Resort & Spa, St. John's on Tripadvisor: See 8,781 traveler reviews, 11,438 candid photos, and great deals for Sandals Grande Antigua Resort & Spa, ranked #5 of 16 hotels in St. John's and rated 4.5 of 5 at Tripadvisor. This was a worn counter pressed against the wall with no seating or amenities. The only shower was a small shower head in the ceiling that had no curtain or glass wall to keep the heat or water inside the area so showers were very uncomfortable. Sandals Grande Antigua is the Caribbean’s most romantic resort for the last six years in a row (World Travel Awards), a title that is sealed with numerous awards and recognitions over the years. Sandals Grande Antigua - ALL INCLUSIVE Couples Only is an all-inclusive property. Our room was never cleaned until the evening hours. included . OHS room 714 beach front with butler service - room is smaller then what we excepted, very clean and fridge stock with minimal beverage. Check in was a breeze and rooms ready. Another annoyance but we thought we could let it go. They do at 4:15 a.m. Yes, free parking is available to guests. They were out of the welcome drinks while we were sitting in the lobby and no one replaced the water for the entire 25 minutes we sat in the lobby. Early April resorts closed and flights cancelled so we moved without financial consequences to June 4, 2020. We were booked for April 2020 and wedding elopement as well in Antigua Sandals. We’ll start sending you the news you need delivered straight to you. The service was No service!!! He just could not understand why we couldn’t stroll back out onto the sandy beach and forget the whole thing. If you like to walk, it’s a little under 2 miles of gorgeous white sand. The first day the bed wasn't made and my wife called down to tell someone, their response was "so?" We decided to stay on the Mediterranean side because it was newer and I prefer crisp fresh hotel rooms. Below you will find a detailed review from our trip so Sandals Grande Antigua. Unsubscribe easily. She also informed us that the staff is searched prior to entrance as well as departure. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future. By the time we found out we needed reservations we had to choose from the "leftover reservation slots"!!! Since that time, we’ve had 5 Sandals all inclusive vacations and are planning a 6th for the fall of 2019. When we told her about the previous incident she told us the other hostess was doing her job and the front desk/management/printout handed to us was wrong. After listening to both my wife and I explain the details of our “beach incident”, he stated he did not agree with our feelings, our feeling of being uncomfortable and unable to return to the beach. So we called our travel agent at Libert Travel and booked our week in Antigua. Due to availability issues we stayed in the Butler suites for 4 days and the Mediterranean side for 3 days. Even on our last full day, we had wanted to eat at the Barefoot Grill. It features two unique village experiences as well as the authentic seaside Caribbean Grove, the Six-Star, All-Suite Mediterranean Village, 6 pools with the Eastern Caribbean’s largest and the exotic Rondoval Suites-in-the Round. Many travellers enjoy visiting Fort Barrington (4.9 km) and Fort James (3.3 km). The next day we spoke to the front desk. We went to the Reggae Fest in town. We told them what happened and disclosed that we were so upset that we didn't even want to be there anymore. My husband and I went to Antigua Sandals for our 27 year Anniversary. Sandals Grande Antigua has the best walkable beach we’ve seen so far. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We had a great honeymoon, and it was all captured on film. Before you get to customs you are escorted to what I will call a "wellness check" area. Is parking available at Sandals Grande Antigua Resort & Spa? Sandals was and remains very deceptive in their advertising, tourists are led us to believe that Sandals Antigua beaches are exclusive, inclusive and very private. We vowed to rebound and decided to save up for a nice anniversary trip to try to put it all behind us. One particular vendor refused to leave even though I made more than 3 polite requests for him to do so. I could go on and on about this place. Didn’t have a problem with the beach vendors at all. Excellent and well trained staff, highly professional and slick operation. We PAID for our own trip. Get buying tips about Hotel Brands delivered to your inbox. Vendors use intimidation and persistence to wear down tourists into buying whatever it is they are selling, drug dealers take full advantage of traveling tourists illegally attempting to sell their poison. My husband said he was about to take my swimsuit top off and I'd go without anything! Even our last night, for our last dinner we ate at the OK Corral. How are people to feel safe from fights and thefts in a bar?! NOT worth the money (12k)!!! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Sandals Grande Antigua Review 2016 *To View Photo Galleries of Sandals Grande Antigua, scroll down this page. We had a stand alone rondoval. Sandals Grande Antigua Review: Final Thoughts. This needs to stop. It just seemed common for Antigua's Sandals. Even our Sandals Butler, named “Cecil” ignored our plight and when I questioned him about his responsibilities to intervene, he rolled his eyes and shrugged his shoulders. As the trip went on after the final straw, we heard other things from guests that really irked us. We loved our experience in Saint Lucia at Sandals Regency La Toc. When we went to dinner after trying to get over the silly little issues that seemed to plague the first day of our honeymoon, we were turned away by the restaurant hostess because she said I didn't have the proper attire. A call went out again and Sandeep came to the room. Copyright © 2020 Consumers Unified LLC. There was no hot tub, there was no outdoor shower, there was no indoor shower area like in St Lucia. I could spend quite some time listing all the countless faults of this facility, I will however be brief and discuss just the egregious. Sandals Grande Antigua is a gorgeous resort! My first Sandals trip was to Sandals Grenada in the Fall of 2019, and I knew it would not be my last. For more information about reviews on ConsumerAffairs.com please visit our Met quite a few people. We had someone's old sandwich in our mini fridge and a used bar of soap stuck in our shower. The trip was a surprise for my birthday March 10th. We look forward to hosting you again in the near future. I could not believe there were no cameras in the place they should most be. They have a driver they use. Its location on this page may change next time you visit. Book Sandals Grande Antigua Resort & Spa, St. John's on Tripadvisor: See 8,783 traveller reviews, 11,440 candid photos, and great deals for Sandals Grande Antigua Resort & Spa, ranked #5 of 16 hotels in St. John's and rated 4.5 of 5 at Tripadvisor. At this point I am in tears. Select Check-In Date: Done. I took pictures and video and pics of all the name tags of the staff for my future reference. I asked at the front desk if I could purchase a liqueur package for the room but was told no, it's not available for my room type. After several minutes of his attitude I was able to calm him down and he left me alone. Lots of opportunities for social distancing at the restaurants, the pool and the beach. There was a cheese platter still there from the night before, a towel still thrown over a chair, and the shower had no hot water. Totally boring, depressing, and cheep!!! I got a phone call at 830am late in the week asking if we had travel insurance. And video ever since due to availability issues we stayed in the St. John 's source for Caribbean travel booked! Screens that do n't even want to even receive a phone call at 830am late in the butler for! Property is comprised of two distinctively different complexes: Sandals Antigua great Dive wife... On film vendors '' last year giveaways from ConsumerAffairs that adjoins Sandals property for their trip because of.... 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