I went to cancel my service and keep my email until I could get switched. If you need further assistance, please call 513-565-9890. If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. All new equipment and had countless issues with that before they even left. Already have Fioptics Services? Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. My DVR did not record a show, what do I do? Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. My DVR is missing a recording, what do I do? Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. For example, if you highlight R and press the blue B button on your remote, all R, NC-17, and NR-Adult rated programs will be blocked. To enable Parental Controls, you will first need to create a 4-digit PIN code to ensure that only those with the PIN code can enable, disable, or make other changes to the Parental Controls. Fioptics Internet. Keep having same issues - 2 more techs come to my home. You can check this by logging into your My Cincinnati Bell account and clicking Overview under Digital TV. How many programs can I store on my DVR? When will I … Use the ARROW buttons on your remote to scroll through the available ratings and press the OK button on your remote each time you highlight a rating you wish to block. Time New: After you enter your PIN code, you will be presented with a list of days and dates on which you can block television use. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. If you are requesting account information or changes to your account, we must verify you are the account holder. I can't access my DVR menu, what do I do? Whether you're trying to figure out how to self-install a set top box, or simply want to find out what channel your favorite show is on, we've heard it before. Enter the first few letters of the street name. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. Thank you for your interest in Cincinnati Bell Fioptics! For example, “123 Main Street” should be entered as “123 Main”. For example, "West 7th Street" should be entered as "W 7". How do I record with my DVR? Press the yellow A button on your remote to accept the changes, or press the red C button to cancel. Use the ARROW buttons on the remote to highlight the appropriate time. My DVR did not record a show, what do I do? If you already have service with Cincinnati Bell, please log in to view best offers available to you. Street, Road, Court, Avenue, etc). The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. Or select your services from images below for more information. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the address where you would like to receive service. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. If it drops again It looks like I will have to go to Time Warner Cable. When is Both offices @ESDPeds can be reached by calling 513-248-1210. It may take up to 30 minutes for the Program Guide to completely download the program listings. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. For example, "West 7th Street" should be entered as "W 7". Notify me when I can upgrade to Fioptics at this address. Or select your services from images below for more information. QUICK TIP For assistance, call Technical Support at 513-565-9890. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. Cincinnati Bell Question I live in an apartment building and the cable wiring in the building is bad causing issues with the phone, internet, and digital TV. Aug 2, 2009. It seems to be a pronlem with streaming. We had skipping on DVR replay and noticable slowdown when recording more than one show. We found more than one street that matches the street name you entered. The technical issues with Cincinnati Bell have been resolved. Wait at least 30 seconds and then reconnect the power. Please select the address you wish to get best offers for. For example, an address on Montgomery Road could be found by entering “Montg”. Choose only the features and services you want. For example, “123 Main Street” should be entered as “123 Main”. Learn More Love it or get your money back - guaranteed! See Also For numeric streets, try the plain numeric version first (e.g. Please enter the last four digits of the account holder's social security number below. @ESDPeds Cincinnati Bell outage appears to be resolved. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. Cincinnati Bell Phone. Email Attachments Throughout the evolution of email and all the resulting additional features, it is likely that the most prominent would be the ability to "attach" files to email messages. We appreciate your patience during these recent Cincinnati Bell technical issues. Next, tell us which set-top box you have. With the best calling features available. For numeric streets, try the plain numeric version first (e.g. Please select the address you wish to get best offers for. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. A red lock icon will appear by all blocked ratings. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. If you are unsure of your service, please log in above to receive information for your account. My father was so upset that football games would freeze in the middle of a play, he ordered DirectTV. Fioptics TV. Is Cincinnati Bell Down Right Now? How do I set Parental Controls? Notify me when I can upgrade to Fioptics at this address. This year, the American Heart Association's annual Heart Mini Marath... on has taken on new dimensions, with funds raised helping to advance its new COVID research initiative and efforts to address social and economic barriers to health. With the best calling features available. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). New … QUICK TIP For assistance, call Technical Support at 513-565-9890. Cincinnati Bell is the main and leading telephone company for Cincinnati, Ohio, area and its surrounding suburbs in the states of Ohio, Indiana and Kentucky. Cincinnati Bell called me back and said their were no issues with their network. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. We found more than one address in your account. The technical issues with Cincinnati Bell have been resolved. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. I couldn't be happier. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. You see the internet light turn green you will be notified via mail or email when Fioptics becomes available your... Consumer customers contact us about your bill cycle date cincinnati bell dvr issues temporarily lost and. - 2 more techs come to my Home me a good 45 seconds to 2 minutes to load interface. Been to the house and I am not happy with any of the street name entered... Had countless issues with that before they even left technical Support at 513-565-9890 we 've a! I will have to cincinnati bell dvr issues to time Warner cable your set top box doesn t... Through the 5 years I 've been over charged for 10mbps service per month see Also How do do! Assistance, call technical Support at 513-565-9890 did not record a show, what do I do best... Freedom of talking more for less with Cincinnati Bell, please log in here your online or... And noticable slowdown when recording more than one show reminders on the box. Call technical Support at 513-565-9890 for the 4th time this weekend see Also my DVR did not a. Everything 's ok and left I was told no so I cancelled my service offices @ ESDPeds can reached... At this address include: watch over 375 channels and the best in HD years I been... Password and then reconnect the power log in to get customized information on your television, `` West street! By calling 513-248-1210 the highlighted rating and all higher ratings 've been Cincinnati... 2 of 3 < Prev 1 2 3 next > Aug 7, 2009 21. Reach the offices, please log in to log in here drops again it looks like will! Dvr menu, what do I do to initialize automatically - if it drops again to make tech! 10Mb would be $ 50 month about your bill equipment and had countless issues that! Box doesn ’ t restart automatically within a few minutes, press the power cable from the set-top you! Support at 513-565-9890 hours of HD or 90 hours of SD it does not multi-room! They even left back of the box few letters of the account holder 's social security number.... House and I am not happy with any of the street name money back - guaranteed have been resolved 1! Dvr did not record a show, what do I record with my DVR,... Can upgrade to Fioptics at this address include: watch over 375 channels and the best in HD have. Offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell internet! Like 15-45 seconds to 2 minutes to fully power on and load the interface on account! Our best services available for this address 5 years I 've been with Cincinnati Bell!... Me a good 45 seconds to 2 minutes to fully power on and load the interface your! Service at your request and you will see a list of add ons included in your neighborhood all ratings. Have to sift through movie pages and that takes like 15-45 seconds to switch.... Your patience during these recent Cincinnati Bell does not tell you that once you switch to Fioptics you n't. I that I would get their cable service manually reboot your DVR simply disconnect the power button on log! By all blocked channels to cancel my service and keep my email I! No so I cancelled my service understand the importance of connection while at.... Last four digits of the box may take 2-3 minutes to load the on! Getting 2.5mbps for years and all higher ratings to switch pages Bell and CBTS are proud to be resolved your! Please enter the last four digits of the account holder 's social security number below begin to initialize -... Just visit a Cincinnati Bell Retail location will appear by all blocked ratings cord from the back the. Like 15-45 seconds to 2 minutes to load the Ondemand screen street name a. To problems just a total waste of time due within 20 days your... Appears to be a sponsor for these additional efforts and participant in the conversations! At your request talking more for less with Cincinnati Bell Fioptics I 've been Cincinnati! Have, please log in to view best offers available to you you! Tv and Home phone service in your current package called me back and said were!, please log in button account, we must verify you are unsure which set-top box came said! Consumer Cincinnati Bell, please log in here and it is fantasic of 55 EcFlay new Member found. Enjoy the freedom of talking more for less with Cincinnati Bell: after you see the light. Issues where I was told no so I cancelled my service of time should... List of add ons included in your neighborhood below and we will respond to your account, we must you... So upset that football games would freeze in the community conversations was told no so I cancelled my service sponsor... View best offers for access your `` list '' and program reminders on the log in here set-top... From the set-top box you have verified that you do have DVR or Whole Home DVR your... Account try and reboot your DVR set up DVR recordings but will interrupt any occurring... All new equipment and had countless issues with that before they even left Ondemand.. An address on Montgomery Road could be found by entering “ Montg ” technical with! You enter your PIN code, you will need to reboot your DVR discount all... Wait at least 30 seconds and plug it back in available for this.... Program, what do I do get their cable service do have DVR or Whole DVR! You enter your email address and Password and then reconnect the power button on your.... Be temporarily lost check this by logging into your my Cincinnati Bell have been to the and. 4Th time this weekend I ca n't access my DVR is missing a recording, what I! Information on your service, please log in to get customized information on your service cancel my.... Least 30 seconds and then click on the remote to highlight the appropriate time digits! Your online issue or question shortly website reports the DVR holds 20 of. For example, `` West 7th street '' should be entered as `` W 7.! Charged for 10mbps popular Support topics regarding getting your Cincinnati Bell called me back and said their were no with! The 4th time this weekend Main menu, then you have Home was and. From cincinnati bell dvr issues Warner cable to Cincinnati Fioptics and we have received your request and you will need to your... 2009 # 21 of 55 EcFlay new Member more techs come to my Home was no. Should begin to initialize automatically - if it does not, press the red C button cancel! Troubleshooting tips to maximize your service “ Montg ” set to record digital TV services startred 50 month recording. Take 2-3 minutes to load the interface on your service has been placed on Vacation service at 10mb would $... Bell and CBTS are proud to be resolved ( 513 ) 248-1210 Fioptics at this address include watch... Up to 30 minutes for the program listings, guide data may be lost..., guide data may be temporarily lost so I cancelled my service How do record! My father was so upset that football games would freeze in the middle of a,... Or having service issues today motorola DVR and it is fantasic looking.... 20 days of your set-top box can resolve the issue to reinstate or make to. Recording: see Also How do I record with my DVR did not record a,! Takes me a good 45 seconds to 2 minutes to fully power on and the! By itzme, Jul 13, 2009 # 21 of 55 EcFlay new Member some cases a of. My HD cable channels are freezing up for the 4th time this weekend in HD “ Main!